FAQ
1.Do you accept OEM/ODM projects ?+
Yes, we offer various options for customization. These include private labeling on our products, the ability to change compressor brand, refrigerant, color, and more.
2.Can I request a sample first ?+
Certainly! We welcome trial orders and will be happy to provide you with a sample.
3.What is the minimum order quantity ?+
The minimum order quantity is 10 units. Please note that we do not sell directly to end users.
4.What is your warranty policy ?+
We provide a one-year basic protection warranty, along with 2% spare parts coverage.
5.Do you offer technical support ?+
Yes, we offer video demonstrations for installation and maintenance purposes to assist you with technical support.
6.Are there any special discounts for buyers ?+
We employ various methods to reduce costs and stimulate sales growth. These include tailored sales promotions, exclusive agents who provide robust marketing & technical support, annual rebates to reward customer loyalty, and special seasonal promotions that cater to customer needs and preferences.
7.What are the available payment options ?+
We accept payment through West Union, PayPal, T/T (bank transfer), L/C (letter of credit), and other negotiable payment terms.